{"id":15987,"date":"2019-08-08T11:12:12","date_gmt":"2019-08-08T16:12:12","guid":{"rendered":"https:\/\/lern.org\/?p=15987"},"modified":"2021-08-01T15:59:42","modified_gmt":"2021-08-01T20:59:42","slug":"how-to-know-when-to-cancel-a-class","status":"publish","type":"club_article","link":"https:\/\/lern.com\/lernclub\/club_article\/how-to-know-when-to-cancel-a-class\/","title":{"rendered":"How to Know When to Cancel a Class"},"content":{"rendered":"<p>Here is the dilemma. Your class is not performing as well as you had hoped, and you are probably not going to make money on it, but you do have some people who have signed up. How do you know whether to cancel the class and disappoint the people who signed up, or offer the class and lose money?\u00a0 The answer is not as simple as just deciding that if a class loses money it should be cancelled. Here is the information you need to make a decision:<br \/>\nFirst, you should know that \u201cBreak Even\u201d is not the same as \u201cGo No-Go.\u201d<br \/>\nWith break-even, you are covering your direct costs (marketing costs, instructor costs, etc.) but not staff or overhead (your salary, for instance).<br \/>\nWith Go No-Go, you are covering only your production costs (instructor), not your promotion costs, and of course not overhead.<\/p>\n<p><strong>How to Calculate your Go\/No-Go point<\/strong><br \/>\nThe Go\/No-Go point is the point at which you run the course, even if you are losing money. Here is the how to decide, on a financial basis, whether to run or cancel a class.<br \/>\nCalculate the income from the class and subtract the production costs. This is generally the teacher compensation, but it includes all costs required to actually provide the class. If the figure is positive, the course should be run. If it is a negative number, then cancellation is appropriate.<\/p>\n<p><strong>Example<\/strong><br \/>\n$500 Course Income<br \/>\n-$400 Instructor Pay<br \/>\nBalance: $100<br \/>\nIn this example, you are losing less money by offering the class. If you cancel the class, you lose $500 (plus whatever you spent on promotion).\u00a0 The class covers the production costs, leaving you with a positive income of $100. If you cancel the class, you are losing that $500. If you offer the course, you are losing only $400 over your sunk costs because you get to keep $100.<\/p>\n<p><strong>How many registrations do you need<\/strong><br \/>\nThere are three different financial analysis points for an individual course or class:<\/p>\n<ul>\n<li>Make Budget. What you want to achieve financially.<\/li>\n<li>Break Even. Covering your Direct Costs only.<\/li>\n<li>Go No-Go. This is the point at which you offer the course, even if you are losing money.<\/li>\n<\/ul>\n<p>To illustrate, we take Class A and determine how many participants we need for each. We use the fee of $100 (which you should hardly ever use as a course fee) because it divides more simply into $1,000. Thus, to Make Budget, we need ____ participants. To Break Even, we need ____ participants. And to offer the class, the Go No-Go point, we need ____ participants<br \/>\n<a href=\"https:\/\/lern.org\/wp-content\/uploads\/2019\/08\/Picture11.png\" rel=\"attachment wp-att-15988\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15988\" src=\"https:\/\/lern.org\/wp-content\/uploads\/2019\/08\/Picture11.png\" alt=\"Picture11\" width=\"418\" height=\"345\" \/><\/a><\/p>\n<ul>\n<li>To Make Budget, we need 10 participants (Income divided by Fee).<\/li>\n<li>To Break Even, we need 5 participants (Direct Costs divided by Fee).<\/li>\n<li>And to offer the class, we need 3 participants (Production costs divided by Fee).<\/li>\n<\/ul>\n<p>With Go No-Go, you are covering only your production costs (instructor), not your promotion costs, and of course not overhead.<br \/>\nThe reason financially you should run a class or event at the Go No-Go point is that you\u2019ve already spent (and lost) promotion costs. So if you can recoup your instructor costs, then you can run the class. Now, you obviously are still losing money, and maybe you don\u2019t run the class the Next time, but at the Go No-Go point you would run the class.<br \/>\nWhen you run a class at the Go No-Go point, you are \u201csaving\u201d a registration (and more importantly customer) and you stand a better chance of getting that customer back for a more profitable class. Whenever you cancel and turn people away, you run a greater risk of them not coming back.<br \/>\nSo you want to cancel as few activities and classes as possible. \u00a0Non-financially speaking, or aside from financial considerations, some programs do run classes and activities even if losing money, even if not at break even, even if not at Go No-Go, simply to keep more customers, to avoid having people tell others a class was cancelled, for image both with customers, and with the community. \u00a0One program ran a class with just 3 people, at a loss, for that reason. A couple of years later one of the 3 people donated a zillion dollars to the organization.<br \/>\nThere are some things that are acceptable and recommended.<br \/>\nRecommended:<br \/>\n-Three days to one week before a class that might be cancelled is supposed to start, email the existing participants and ask them to email and recruit a friend to the class so you have enough people to run it.<br \/>\n-Ask the instructor to take less pay. \u00a0Less is better than nothing.<br \/>\nNot Recommended:<br \/>\n-Reduce number of weeks<br \/>\n-Reduce number of hours<br \/>\n-Increase the fee (this time).<br \/>\nIf you offer the class again, raising the price the NEXT time the class is offered is a terrific strategy. \u00a0IF there are only 5 people out there for any given offering, and IF they value it, let them demonstrate that and let them financially \u201cdecide\u201d whether it\u2019s worth it. \u00a0Many times, especially in recreation programming, classes and activities are underpriced anyway. You should not hesitate to increase the price on a class that would be cancelled otherwise.<br \/>\nAside from financial considerations, some programs run classes and activities even if losing money, even if not at break even and even if not at Go No-Go, simply to keep more customers, to avoid having people tell others a class was cancelled, and for image both with customers, and with the community. \u00a0One program ran a class with just 3 people, at a loss, for that reason. A couple of years later one of the 3 people donated a zillion dollars to the organization. Thus avoiding cancellation whenever you can responsibly do so, is LERN\u2019s recommendation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Go\/No-Go point is the point at which you run the course, even if you are losing money&#8230;<\/p>\n","protected":false},"author":3,"featured_media":17339,"parent":0,"template":"","meta":{"inline_featured_image":false,"ngg_post_thumbnail":0,"footnotes":""},"tags":[520,539,529],"club_category":[767,776,778,780],"class_list":["post-15987","club_article","type-club_article","status-publish","has-post-thumbnail","hentry","tag-finance","tag-management","tag-operations","club_category-club-articles","club_category-finance","club_category-management","club_category-operations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Know When to Cancel a Class - LERN Club<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lern.com\/lernclub\/club_article\/how-to-know-when-to-cancel-a-class\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Know When to Cancel a Class - 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