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May 16, 2025

Archives: Club Articles

LERN Club Articles

LERN International Award Winners: Brochures

January 03 2017 by Brendan
Tagged under: Brochures, Marketing

LERN International Award Winners: Marketing

January 03 2017 by Brendan
Tagged under: Marketing

Getting your Brochures in the Right Hands

November 30 2016 by brendan.marsello

With the print brochure roaring back in the last year, attention is now turning to getting your brochure in the right hands. From the big LERN conference in Baltimore the abundance of terrific print brochures from successful programs is clear evidence that your print brochure is still the primary way to generate registrations, producing a whopping 70% of your registrations.

Tagged under: Brochures, General

Top 8 Digital Marketing Tips of the Year

November 30 2016 by brendan.marsello

From the big LERN annual conference, here’s Susan Hurrell’s top 8 new best digital marketing tips of the year.
The big thing, I think, is embracing the marketing culture shift that is happening with the rise of the “Everything Platform” – This quote from Ryan Holmes, CEO of Hootsuite, talks about a new concept of “everything platforms”:

Tagged under: General, Marketing, Tools

Value Creation Top Issues for Programs

November 30 2016 by brendan.marsello

One of the top issues cited by lifelong learning program administrators continues to be the need for strategies to demonstrate their value both internally within in their institution, and externally within their local and/or national/international communities.

Tagged under: Branding, General, Operations

Your Program is Transformed

November 29 2016 by Brendan
Tagged under: General, Teaching

#LERN16: The Best Tips, Tweets and Photos from the 2016 LERN Annual Conference

November 29 2016 by Brendan

A recap of the most exciting week of the year in lifelong learning.

Tagged under: General

Top 3 Ways to Reduce Cancellation Rates

September 06 2016 by brendan.marsello

“Do you have any tips for maintaining a low cancellation rate?” asks LERN member Sylvia. This is one of the most common LERN member technical assistance questions, and one of the more important ones.

Tagged under: General, Operations, Programing

Reduce Loser Classes

September 06 2016 by Brendan

Here are ways successful lifelong learning programs reduce their underperforming classes and thus lower cancellation rates.

Tagged under: General, Programing

Analyzing Class Cancellations

September 06 2016 by Brendan

Two of the biggest and most successful strategies in reducing your cancellation rates are: 1. Make the right cancellation decisions. 2. Do more analysis of your courses by Division. Let’s take a look at both. Cancel based on money, not registrations Too many programs cancel courses based on a one-size fits all registration requirement, such

Tagged under: Analysis, Finance, Operations, Programing

Cancellation Rates: Offer Options

September 06 2016 by Brendan

Instead of just cancelling a course and losing a customer, think about offering options to your participants.

Tagged under: General, Operations, Programing

Brochure Gallery: Community Colleges & Universities

August 29 2016 by Brendan

Brochure ideas and inspiration from LERN’s Community College and University Members.

Tagged under: Brochures, Community Colleges, Marketing, Universities

Brochure Gallery: Community Education & Public Schools

August 29 2016 by Brendan

Brochure ideas and inspiration from LERN’s Community Education & Public School Members.

Tagged under: Brochures, Marketing, Public Schools

Brochure Gallery: Recreation

August 29 2016 by Brendan

Brochure ideas and inspiration from LERN’s Recreation members.

Tagged under: Brochures, Marketing, Recreation

Brochure Inspiration Gallery: Public Schools and Community Ed

November 27 2015 by Brendan
Tagged under: Brochures

Perpetual Shopping Carts

November 25 2015 by Brendan

Does your program use a perpetual shopping cart as part of it’s online registration process? It should. A perpetual shopping cart is one that follows the customer as the customer surfs your site. It’s done when your website puts a cookie on the user’s computer. If the customer leaves the site without finalizing the registration,

Tagged under: Finance

Google Analytics and Information Overload

November 25 2015 by Brendan

Google Analytics can send you into information overload with all the data it provides. Hopefully, these tips will help you better navigate the statistics Google Analytics generates from your website. In terms of benchmarks like “How many hits should my site get,” it varies from market-to-market. Instead, you should start with your baseline data and

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